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Dear Anil,

I wish to thank you for the excellent arrangements which you made for my recent 25 day Rajasthan tour. It was my pleasure to meet you in Delhi on June 28, after having worked along with you to fine tune my arrangements for the previous 9 months.

In truth, I have never had a tour that I enjoyed so much; all arrangements, including car and driver, guides, accommodations, etc., were exactly as specified in the itinerary, and in some cases, even exceeded it.

My driver, Sher Singh, was wonderful, and his efforts, politeness, safe driving and punctuality all contributed to making my visit a most pleasant experience. He never failed to point out interesting sights on the way, and was always ready to accommodate all my unscheduled stops, as at the fort in Nagaur.

There is, however, one hotel with which I was definitely not satisfied, although it may had been the best available, and that is the Gorbandh Palace in Jaisalmer. Far from being a 'palace', it is a poorly-managed establishment in which all rooms have a distinctive odor of pesticide and whose furnishings leave much to be desired.

There was one experience which i would like to discuss with you, and that was the elephant rider up to Amer Fort in Jaipur. The rider itself was fine, but it was like running a gauntlet of touts, whose constant badgering along the route ruined the experience. I have noticed that Jaipur has received an unfavorable press recently in travel guides due to the persistence and plethora of touts. As a respected tour operator, it is my advice that you call it to the attention of the parties responsible that such constant badgering will only result in further damaging Jaipur's tourism reputation. The sooner the authorities remove those offensive touts from Amber Fort, the better!

In conclusion, I will certainly recommend your organization to any friends and colleagues who might be planning a visit to India, and I look forward to availing myself of your superb services on my next trip to your most fascinating country.

Thank you so much.

Best regards,

Dr. Richard Mortel
United States of America


Dear Anil,

I would like to give you my feed back on the tour we have done.

Mainly positive. Some points could have been improved. In Udaipur, we had not seen the sound & light show, the hotel was absolutely no good (restaurant was dirty) the second one was much more better. 
I regret that you had not propose to me to take the flight back to Pune from Jaipur and not from Udaipur, because we drove all day to reach Udaipur only to take the flight the day after. In Delhi the guide was not so good and we have not seen the red fort and Gandhi memorial.
You had written for the massage (you have an option) but remember you had the same for a camel ride and you told me that was included and only because I asked it to you have removed the word option only for the camel ride so we hadn't the massage as I have promise it to my daughters. 

But for all the other things it was well organized and no surprised except for the horse safari. In a global way all the safari were shorter than description, even one written half day (I expected 4 hours) was only 2 hours

If next year (July or August) I want to do a similar trip in the south of India, what can you propose to me? 
If in October November I want to go in a tiger reserve for 1 or 2 days what is the best place to go and how can we manage it 

Best regards

Mr. Francois CHATEL
France (Europe)


Morning Anil

First of all, please forgive me for not returning to you sooner – Frieda was very cross this morning when she realised that I have not yet thanked all of you! It’s the birthday of her youngest son today and when I called to congratulate everyone, I inadvertently let slip that I was amiss in this and she really let me have it!

So, our sincere and heartfelt thanks to your beautiful and stylish wife and daughter and, of course, yourself, for a wonderful evening at a great restaurant. We so enjoyed having such graceful hosts for the evening and tasting some of the superb vegetarian cooking at Ohm. Please send our regards and love to both and our invitation stands: visit us in South Africa soon! I live right next to the sea in gorgeous Cape Town and Frieda lives in the Northern Cape where you can watch game until you get tired of it!

We had a superb time in Rajasthan: Rajesh was such a pleasure to have as a driver. What a wonderfully humble, resourceful and friendly man. I think he had serious doubts about our sanity every time we insisted on having tea with a tea wallah next to the road, but he managed to let us have a great experience none the less!

Our guides were great but I have to make two exceptions: one good and one not so good.

Harry in Delhi really did not listen to our requests on what we wanted to do and see and insisted on taking us to where it suited him and his pocket. Not on. He also lied to us about our visa problem etc and that is unforgivable. Seen in the light of the fantastic service we got from all the other guides, this was truly a letdown.

But Pakaz Guphta in Jodhpur was just what the doctor ordered! What a super cool guide! He listened very carefully to what we wanted, took us there and threw in some more surprises, especially in the market where I finally found my Pasthun! Now that is what I call service – he even managed to find a painting of a foot which I could bring back for my friend who is a reflexologies. And found me a magazine with some cricketers in which cricket mad friends ordered here in SA.

Ambrish in Jaipur was a pleasure and really knowledgeable although he nearly had a heart attack when we insisted on having tea not in a fancy restaurant but with a tea wallah – Rajesh’s first indication that these two ladies were seriously strange! Our guide in Agra (whose name escapes me just now) was also a pleasure to deal with and really wanted us to feel the special atmosphere at the Taj. They also had a difficult task as we ran late most days as the monsoon does not take mere mortals into consideration.

The hotels everywhere were of high standard and the Rattan Village in Jodhpur especially had excellent food and true friendly service in all aspects.

We especially enjoyed the fact that we could walk around everywhere we went and enjoy the street scenes and, of course, the magnificent historical places.

The only town we did not enjoy at all was Pushkar which was filthy (in stark contrast to the rest of the places we visited) and the priests were unbelievably rude – but, then again, you did warn us! That said, we met two traders with whom we had some of the best chats on our trip and drank tea with. From one Frieda bought some trinkets and from the other we bought nothing, but both truly seemed happy to talk and just shoot the breeze a bit. Here we also met two brothers who gave Frieda an Auyurveda massage and myself a hand massage and they were excellent and really friendly yet professional.

I loved driving through the countryside and seeing all the small farming communities at work although Frieda, as usual, went straight to sleep and woke up on the other side. We often tease her and say that she sleeps her way around the world…

Although I was really ill with a high fever in Udaipur and missed the sight-seeing, Frieda enjoyed her time there, especially as she had some clothes made by a tailor that we stumble upon and is really happy with the results.

I will most certainly return to India and look forward to making use of your services to see places like Mumbai, Kerala and Goa.

Thank you once again for sorting out our visa problems and flight tickets and times and for refunding us for the places we could not go to as our time was seriously curtailed. Seeing that the visa problems were my fault to start off with, your assistance and understanding meant all the more to us.

I would not hesitate to recommend you strongly to friends and fellow travellers.

Regards

Lize Odendal
South Africa


Hi Anil

I just wanted to say thank you so much for the trip, we both had an amazing 
time and will never forget it!

We will definitely tell people who are planning to go to India about your firm 
as it gave us a great trip.

It was unfortunate that the car did not come to take us to the airport right 
at the end but we managed to get another private car and arrive at the 
airport on time.

Thanks again

Harriet and Andrew Baughen
North America


Greetings Mr. Anil,

Just yesterday we were showing some other friends the photos from our trip to India last October and remembering all the wonderful sights and experiences you arranged for us. We wanted to thank you again for your careful planning and organization.

We also are discouraged to hear of the recent bombings in Jaipur. We hope you, your family and friends are all safe. It is such a shame that such events mar the beauty of your city.

Best wishes for continued good luck and success.

Regards,

Mark and Maggie Cogdill
San Francisco, CA, United States of America


Dear Anil,
Hope you are well. It was a pleasure to meet you in Delhi.
We returned safely to London on 28 November with the memory of the wonderful and enjoyable time we had on this trip to Rajasthan.
We have no complain about the accommodation and were satisfied where we stayed with the exception of Pushkar at Desert Safari Camp which we found
not to be well organised and this was not for us.

We were pleased that we had a driver like Ashok, who was very punctual, friendly, easy to get on with and he really took great care and looked after us like a family. Please convey our sincere thanks to him.

Finally, I would like to take this opportunity to thank you for making all
the arrangements and will have no hesitation in recommending your company to
my friends who wishes to travel to Rajasthan in future.
With kind regards and best wishes

 

Navin Shah
New York, United States of America

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